SHIPPING AND RETURNS
Shipping:
* International Delivery: Experience worldwide shipping from www.greenthemap.com and receive our sustainable products anywhere on the globe.
* Combined Shipping: Enjoy the convenience of consolidated international shipments for all your orders. Domestic orders may be shipped separately due to our drop shipping model with various vendors.
* Transparent Shipping Charges: Domestic orders incur a flat INR120 fee per shipment, while international orders have a flat INR 2500 fee per order.
* Estimated Delivery Time: Expect your domestic order to arrive within 4-12 days, with an average delivery time of 4-5 days. International orders may take an additional 3-4 days depending on your location.
* No Expedited Shipping: Currently, expedited shipping is unavailable on our website. For special cases, please contact us at greenthemap@gmail.com.
Returns:
* Customer Satisfaction Guarantee: Get a full refund on the cost of your purchase if you're not completely satisfied. Green The Map offers a hassle-free return policy within 30 days of receiving the goods. Shipping charges are non-refundable, and customers are responsible for return shipping costs.
* Refund Process: All refunds will be issued to the credit/debit card used for the original purchase. Upon receiving your returned item(s), we'll process the credit and send you an email confirmation. Please allow one billing cycle for the refund to appear on your statement.
* Easy Exchange Process: To exchange an item, follow the returns process and receive a refund to your credit/debit card. Then, place a new order for the desired replacements.
Please note that items purchased online cannot be returned or exchanged at our retail stores, and vice versa. For any inquiries regarding shipping or returns, please contact us at greenthemap@gmail.com.
If there's anything else I can assist you with, please write to us at greenthemap@gmail.com